Cultivating Gratitude with a Chatbot

Gratitude is a moral emotion that demonstrates our appreciation of altruism. In psychology, feeling grateful linked to an increase in well-being, yet there lack HCI research on if gratitude can be cultivated through and with conversational agents. We quantitatively studied whether chatbot people’s (N = 133), as well its influence positive negative emotions. Compared the control condition, shared interventions significantly enhanced emotions, while lowering Interestingly, experience differed from other emotions: Simple like joy, go up reported decreases. share qualitative observations how complex emotional experience, encompassing such finding relief admitting about one’s sadness over friendship during COVID-19 pandemic.